At Sleek Wear Store, we’re committed to delivering premium apparel and accessories with exceptional service. Our shipping and returns policies are designed to provide clarity and convenience for our discerning clientele who value both style and seamless shopping experiences.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping Options

Standard Shipping: $12.95 via DHL or FedEx

  • Delivery within 10-15 business days after shipment
  • Recommended for time-sensitive orders
  • Includes package tracking

Free Shipping: Available for orders over $50 via EMS

  • Delivery within 15-25 business days after shipment
  • Basic tracking available

International Shipping

We ship worldwide (excluding some Asian countries and remote regions). International customers are responsible for any customs duties, taxes, or import fees that may apply.

Returns & Exchanges

We want you to love every purchase of our classic blazers, refined outerwear, and timeless accessories. If you’re not completely satisfied, our straightforward returns process ensures a polished experience.

Return Policy Overview

  • 15-day return window from delivery date
  • Items must be unworn, unwashed, and in original condition with tags attached
  • Original packaging should be included when possible
  • Proof of purchase required

Please Note: For hygiene reasons, our boot socks and button-front knits (worn close to skin) are considered final sale and cannot be returned or exchanged unless defective.

How to Return an Item

  1. Contact Customer Care within 15 days of delivery at [email protected] with your order number and return details
  2. Complete the Return Request Form (template provided below) and include it with your return package
  3. Package items securely in original packaging with all tags and protective materials
  4. Ship your return to our fulfillment center:
    Sleek Wear Store Returns
    3957 Summit Park Avenue
    Detroit, US 48226

Return Shipping

  • Customers are responsible for return shipping costs unless item arrived damaged/defective
  • We recommend using a trackable shipping service
  • Original shipping fees are non-refundable (except for incorrect/defective items)

Refund Process

  • Returns are typically inspected within 3-5 business days of receipt
  • Approved refunds are processed within 5 business days
  • Credit appears on your original payment method within 7-10 business days (varies by financial institution)

Exchange Process

  • Exchanges ship within 2 business days after receiving your return
  • You’ll receive a new tracking number via email

Damaged or Defective Items

If you receive a damaged item (e.g., classic belts with manufacturing flaws or blazers with stitching issues), contact us immediately at [email protected] with photos. We’ll arrange a prepaid return label and expedite your replacement.

Return Request Form Template

Subject: Return Request – Order #[Your Order Number]

Dear Sleek Wear Store Customer Care,

I would like to request a [return/exchange] for the following item(s) from my order #[Your Order Number]:

1. Item Name:
Size:
Color:
Quantity:
Reason for return:

2. Item Name:
Size:
Color:
Quantity:
Reason for return:

Preferred resolution: [Refund to original payment method / Exchange for (specify size/color)]

I confirm that the items are unworn, unwashed, and in original condition with all tags attached.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Contact Number]

Need Assistance?

Our style consultants are happy to help with any questions about shipping or returns. Contact us at [email protected] for personalized assistance.