FAQ

We specialize in premium apparel and accessories for the modern wardrobe, including:

• Timeless blazers and outerwear
• Classic polos and button-collar shirts
• Quality chinos and tailored apparel
• Stylish boots, booties, and accessories
• Family-friendly options for men and boys

Our collection focuses on versatile, high-quality pieces that combine effortless style with everyday functionality.

Our products feature:

• Premium fabrics like our wrinkle-resistant XC Flex® shirts
• Thoughtful designs that balance classic style with modern comfort
• Attention to detail in construction and finishing
• Versatile pieces that transition seamlessly from work to weekend

Currently, we focus on standard sizing for our core collection. We’re constantly evaluating our sizing options based on customer feedback. Please check individual product pages for specific size availability.

During checkout, you’ll have the option to create an account by providing your email address and creating a password. Account creation allows you to track orders, save your shipping information, and view order history.

We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t entered the processing stage.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are securely processed through our encrypted payment system.

We offer effortless global delivery to most countries worldwide, excluding some Asian and remote regions. During checkout, you’ll be able to confirm whether we deliver to your location.

We offer two convenient shipping methods:

Our Detroit team carefully prepares each order within 1-2 business days before dispatch. During peak seasons, processing may occasionally take slightly longer.

Absolutely! For Standard Shipping via DHL/FedEx, you’ll receive detailed tracking information. For Free Shipping via EMS, tracking may be more limited depending on your location. All customers receive shipment confirmation emails with tracking details when available.

We offer a 15-day return policy from the delivery date for complete peace of mind. Items must be unworn, unwashed, and in original condition with all tags attached. Some exclusions may apply to clearance or final sale items.

Please email our customer service team at [email protected] with your order number and the items you wish to return. We’ll provide return instructions and any necessary documentation.

Currently, we process returns for refunds only. For size exchanges, we recommend placing a new order for the correct size while returning the original item. This ensures you receive your preferred item as quickly as possible.

Once we receive your return, please allow 3-5 business days for processing. Refunds will be issued to your original payment method. Depending on your financial institution, it may take additional time for the refund to appear on your statement.

Currently, we don’t offer gift wrapping services, but all items arrive in our premium packaging. You’re welcome to include a gift message in the “Order Notes” section during checkout.

Our style consultants are available via email at [email protected]. We typically respond within 24 hours during business days (Monday-Friday).

Currently, Sleek Wear Store operates exclusively online, allowing us to focus on delivering premium products with global reach from our Detroit headquarters.